Refund policy
Return Process
To request a return, please contact us at:
Email:Β mdscoutureofficial@gmail.com
Please include your order number and reason for the return. Our team will review your request and provide further instructions.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 7Β business days. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and order details. We will work to resolve the issue as quickly as possible.